Conflict Management Training

Understanding conflicts:

• Perception of conflict
• Common sources of conflict

Different types of conflicts:

• Analysis of conflict situations
• Conflict situations occurring in position of leadership and upper management
• Organisational and structural conflicts
• Conflict within and among groups

Managing conflicts professionally:

• Conflict diagnosis and conflict resolution
• Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
• Conflict-creating and conflict-resolving behavior
• Helpful conversational techniques for conflict situations
• Evitable and in-evitable conflict situations

Hands on practice:

• Analysis of case studies
• Reflection of own behaviour

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

Englisch

1 bis 9

Anbieter-Zertifikat

Price includes comprehensive training documents, coffee and tea, and lunch.

1.150,00 € (pro Person)

Präsenzkurs

2 Tage

1. Tag: 10:00 - 17:00 Uhr 2. Tag: 09:00 - 16:00 Uhr

Termine und Orte

Von	Bis	Ort	Durchführungs- garantie	Frühbucher bis Betrag	Lastminute ab Betrag
02.12.2024	03.12.2024	Münster
14.04.2025	15.04.2025	Frankfurt
16.06.2025	17.06.2025	Münster
01.12.2025	02.12.2025	Münster